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Building a SaaS Product with Omnistrate

Software-as-a-Service (SaaS) has become the dominant model for software delivery, offering customers on-demand access to applications without the complexity of managing underlying infrastructure. In a SaaS model, the provider hosts and manages the application, delivering it to customers over the internet. This approach enables seamless access, automatic updates, and scalable, usage-based pricing.

What is the SaaS Model?

In the SaaS model, your customers don’t create or configure deployments. The infrastructure is hosted within your account, and users simply access the application through a URL, authenticate themselves, and start using it. The application endpoint is designed to handle a broad range of use cases and automatically adjusts based on usage to optimize for cost, scale, and performance without compromising on security or reliability.

Key characteristics of the SaaS model include:

  • Automated Infrastructure: The application is hosted and managed by the provider.
  • On-Demand Access: Users access the software via a web browser or API.
  • Automated Operations: The provider handles all updates, maintenance, and scaling.

Examples of successful SaaS products include Salesforce, HubSpot, and Rippling.

How Omnistrate Helps You Build SaaS

Omnistrate is an Agentic Control Plane as-a-Service that enables you to transform your software into a multi-cloud SaaS product. It provides the foundational capabilities to build, distribute, and operate your application as a service, allowing you to focus on your core product while Omnistrate handles the undifferentiated heavy lifting.

With Omnistrate, you can build a custom control plane that automates the entire SaaS lifecycle, from tenant onboarding to operations.

Infrastructure Management

Omnistrate automates the provisioning and management of your service infrastructure across any cloud provider. You can define your infrastructure requirements as simple abstractions, and Omnistrate’s control plane handles the creation and management of all necessary cloud resources, such as virtual machines, storage, DNS endpoints, and networking rules. This ensures that your infrastructure is version-controlled, repeatable, and can be deployed safely.

Tenant Management

A successful SaaS product requires robust tenant management. Omnistrate enables you to build comprehensive tenant management capabilities that handle the full customer lifecycle, from onboarding to ongoing operations. The platform provides flexible tenancy models, automated deployment orchestration, and integrated billing systems that can adapt to your specific business requirements while maintaining enterprise-grade security and compliance at a low operational cost.

Learn more about Tenant Management.

Operations Management

Operating a SaaS application at scale demands proactive monitoring, automated recovery, and intelligent operational workflows. Omnistrate allows you to build a centralized Operations Center that provides:

  • Proactive Monitoring: Continuously monitor your entire deployment fleet to predict and prevent issues.
  • Automated Recovery: Automatically handle common failure scenarios, from machine failures to network partitions, to maintain high availability.
  • Intelligent Fleet Management: Manage upgrades, patching, and configuration updates across your entire fleet with automated, safe rollout strategies.
  • Operational Visibility: Gain a unified view of your fleet's health and performance through a single, AI-powered dashboard.

For more details, please see here

Application Management

Omnistrate provides intelligent runtime management to not only package the application but also ensure your application performs optimally and cost-effectively. Key capabilities include:

  • Autoscaling: Automatically scale your application based on custom metrics to handle variable workloads.
  • Serverless Scale-to-Zero: Reduce costs by automatically scaling resources down to zero during periods of inactivity.
  • High Availability: Implement automated backup and recovery mechanisms to ensure data persistence and service reliability.
  • Advanced Networking: Configure complex networking requirements to meet security and performance needs.

For more details, please see here

Billing Management

Omnistrate enables you to build comprehensive FinOps and monetization capabilities that provide accurate usage metering, flexible billing models, and seamless payment processing. The platform automatically tracks resource consumption, calculates charges based on your pricing models, and integrates with existing billing systems to streamline revenue operations.

For more details, please see here

Deployment management

As your SaaS grows, you’ll need the flexibility to create Cells (isolated deployment units) for a variety of scenarios, including:

  • Disaster recovery and security containment
  • Blue/green or canary deployments for safe rollouts
  • Elastic scaling to handle customer demand
  • Expanding globally across regions
  • Meeting data residency and compliance requirements
  • Serving high-value or regulated customers in dedicated environments

For more details, please see here

By leveraging Omnistrate, you can accelerate your journey to delivering a market-ready SaaS product, reducing the operational complexity and engineering overhead traditionally associated with building and scaling SaaS.